PRIVACY POLICY

Effective Date: April 24, 2025 Last Updated: April 24, 2026

At Trulli Media, your trust matters. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.

This policy applies to trullimedia.com (the "Site") and all related services, lead magnets, opt-in forms, digital products, courses, email lists, and SMS programs operated by Trulli Media LLC ("Trulli Media," "we," "us," or "our").

By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.

1. Who We Are (Data Controller)

Trulli Media LLC A limited liability company organized under the laws of the State of [STATE]. Email: [email protected] Website: https://www.trullimedia.com Mailing Address: [Insert business mailing address]

For privacy-related questions, contact: [email protected]

2. Information We Collect

We collect information in three main ways: information you give us, information collected automatically, and information from third parties.

2.1 Information You Provide

When you interact with our Site — submit a form, opt into a lead magnet, register for a webinar, purchase a product, or contact us — you may provide:

Identifiers: Full name, email address, mobile phone number, business name, mailing address.

Billing Information: Credit/debit card numbers, billing address (processed securely via Stripe and/or GoHighLevel; we do not store full card numbers on our servers).

Account Credentials: Username and password for course or membership logins.

Business Information: Your coaching niche, current revenue, funnel assets, ad spend, and other details you share in applications, surveys, or intake forms.

User-Generated Content: Comments, survey responses, support messages, testimonials, and any content you submit to us.

2.2 Information Collected Automatically

When you visit the Site, we (and our service providers) automatically collect:

Device & Browser Data: IP address, browser type, operating system, device identifiers, referring URL.

Usage Data: Pages viewed, time on site, click paths, form interactions, video watch time.

Cookies & Tracking Pixels: See Section 5 below for details on tracking technologies used on the Site — including the Meta Pixel, Google Analytics, and the GoHighLevel tracking script.

2.3 Information from Third Parties

We may receive information about you from:

Meta™ (Facebook/Instagram) when you engage with our ads or ManyChat flows.

Payment processors (Stripe, PayPal) confirming transactions.

GoHighLevel (LeadConnector LLC), our CRM and automation platform.

Affiliate partners who refer customers to us.

Publicly available sources such as LinkedIn or business directories.

3. How We Use Your Information

We use the information we collect to:

Deliver the Services you requested — including digital products, courses, memberships, and lead magnets.

Process payments and fulfill orders.

Send marketing, promotional, educational, and transactional emails (subject to your preferences and applicable law).

Send SMS/text messages to numbers that have affirmatively opted in.

Personalize your experience and improve our Services.

Run and optimize advertising campaigns on Meta™, Google, and other platforms.

Respond to your inquiries and provide customer support.

Detect, prevent, and investigate fraud, security breaches, and violations of our Terms.

Comply with legal obligations.

Legal basis for EU/UK/EEA users (GDPR): We process your personal data based on (a) your consent, (b) our contractual obligations to you, (c) our legitimate business interests, or (d) legal obligations we must comply with.

4. SMS / Text Messaging Privacy (TCPA & GoHighLevel Compliance)

We take SMS privacy seriously.

Opt-In Required. You will only receive SMS messages from Trulli Media if you have expressly opted in by checking a consent box on one of our forms or replying to confirm your subscription.

Message Content. Our SMS program may include marketing, promotional, educational, and transactional messages.

Message Frequency. Message frequency varies. Message and data rates may apply.

Opt-Out. Reply STOP to any message to unsubscribe. Reply HELP for help.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

No Sale or Sharing. We will not sell, rent, or share your mobile phone number or SMS opt-in consent with any third party or affiliate for their marketing or promotional purposes. Mobile opt-in data is used solely to deliver the messages you requested and is not transferred to unaffiliated third parties.

Sub-Processors. We use GoHighLevel (LeadConnector LLC) and its underlying telecommunications providers (such as Twilio, Inc.) to deliver SMS messages. These providers process your phone number strictly to transmit messages on our behalf and are contractually bound to confidentiality.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, measure performance, and serve relevant advertising.

Types of cookies we use:

Strictly Necessary Cookies — Required for the Site to function (session management, security).

Analytics Cookies — Help us understand how visitors use the Site (Google Analytics, GoHighLevel tracking).

Advertising Cookies — Power retargeting and conversion tracking (Meta Pixel, Google Ads).

Preference Cookies — Remember your settings and preferences.

Third-party tracking tools we use include:

Meta Pixel (Facebook/Instagram ad tracking and conversion measurement)

Google Analytics (site traffic analysis)

Google Ads (conversion tracking)

GoHighLevel / LeadConnector (CRM, funnel analytics, form tracking, SMS delivery)

ManyChat (Messenger and Instagram DM automations)

Hotjar or similar (session recording/heatmaps — if used)

You can control cookies through your browser settings. Disabling cookies may limit Site functionality. For Meta ad preferences, visit facebook.com/adpreferences. For Google ad settings, visit adssettings.google.com.

Our Site honors the Global Privacy Control (GPC) signal where technically feasible.

6. How We Share Your Information

We do not sell your personal information.

We share information only with the following categories of recipients, and only as needed:

Category Examples Purpose Service Providers GoHighLevel, Stripe, Meta, Google, ManyChat, email service providers, web hosts Operate the Site, deliver Services, process payments Professional Advisors Attorneys, accountants, auditors Legal and financial compliance Advertising Partners Meta™, Google Ads Advertising and analytics (aggregated or pseudonymized where possible) Legal & Safety Law enforcement, courts When required by law, subpoena, or to protect rights and safety Business Transfers Successor entities In the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information or mobile opt-in data for direct marketing purposes by third parties.

7. Data Retention

We retain your information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Customer records: Retained for 7 years after your last transaction (for tax and compliance purposes).

Marketing list data: Retained until you unsubscribe or request deletion.

SMS opt-in records: Retained for the duration of your consent plus applicable legal retention periods.

Support tickets & correspondence: Retained for up to 3 years.

When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

8.1 All Users

Regardless of location, you may:

Access the personal information we hold about you.

Correct inaccurate information.

Delete your information (subject to legal retention obligations).

Unsubscribe from marketing emails (link at the bottom of every email).

Opt out of SMS (reply STOP to any text).

Object to or restrict certain processing.

To exercise these rights, email [email protected]. We will respond within 30 days.

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

Right to know what personal information we collect, use, and disclose.

Right to delete personal information (subject to exceptions).

Right to correct inaccurate information.

Right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information).

Right to limit the use of sensitive personal information.

Right to non-discrimination for exercising your privacy rights.

To submit a request, email [email protected] with the subject line "California Privacy Request."

8.3 EU / UK / EEA Residents (GDPR)

You have the rights to access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local supervisory authority. Where processing is based on consent, you may withdraw consent at any time.

9. Children's Privacy

The Site and Services are not intended for anyone under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18 (or under 13 in the U.S. per COPPA), we will promptly delete it. If you believe a child has provided us with information, contact [email protected].

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information — including encrypted connections (SSL/TLS), secure payment processing (PCI-DSS compliant processors), access controls, and vendor due diligence.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

If a data breach occurs that materially affects your personal information, we will notify you and applicable regulators as required by law.

11. International Data Transfers

Trulli Media operates in the United States. If you access the Services from outside the U.S., your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

For transfers from the EU/UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or the data recipient's Data Privacy Framework certification where applicable.

12. Third-Party Links

The Site may link to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. Material changes will be communicated via email or a prominent Site notice. Your continued use of the Services after changes take effect constitutes acceptance.

14. Contact Us

Questions, concerns, or requests? We'd love to hear from you.

Trulli Media LLC Email: [email protected] Website: https://www.trullimedia.com Mailing Address: [Insert business mailing address]

Data Privacy Requests: [email protected] (use subject "Privacy Request")

This Privacy Policy was last reviewed and updated on April 24, 2026.