TERMS & CONDITIONS

Effective Date: April 24, 2026 Last Updated: April 24, 2026

Welcome to Trulli Media! We're glad you're here.

These Terms & Conditions ("Terms") are a legal agreement between you ("you," "your," or "User") and Trulli Media LLC ("Trulli Media," "we," "us," or "our"), a limited liability company organized under the laws of the State of [STATE]. These Terms govern your use of our website located at trullimedia.com (the "Site"), our lead magnets and opt-in forms, our digital products and online courses, and all related services, content, and communications (collectively, the "Services").

By accessing the Site, submitting a form, opting into email or SMS messages, purchasing a digital product or course, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Who We Are

Trulli Media is a digital marketing agency that helps online coaches and course creators scale their businesses through funnel design, Meta™ ads strategy, ManyChat™ automations, and digital education products. Our mailing and contact information:

Legal Name: Trulli Media LLC

Website: https://www.trullimedia.com

Contact Email: [email protected]

Mailing Address: [Insert business mailing address]

2. Eligibility

To use the Services, you must be at least 18 years of age and legally capable of entering into a binding contract. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

3. Acceptable Use

You agree to use the Site and Services lawfully and respectfully. You will not:

Copy, reproduce, scrape, or redistribute any content from the Site without written permission.

Use the Services to send spam, unsolicited communications, or infringing material.

Attempt to gain unauthorized access to any portion of the Site, our systems, or other users' accounts.

Introduce malware, viruses, or harmful code.

Reverse-engineer, decompile, or disassemble any portion of the Services.

Use the Services in any way that violates applicable federal, state, local, or international laws.

We reserve the right to suspend or terminate your access — without notice — if we reasonably believe you've violated these Terms.

4. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, icons, images, video, audio, course materials, frameworks, funnel templates, and software — is the exclusive property of Trulli Media LLC or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not: copy, modify, distribute, sell, lease, or create derivative works from our content without our prior written consent.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal, non-commercial use. Purchase of a digital product or course grants you the license terms described in Section 5 — and nothing more.

"Trulli Media" and associated logos are trademarks of Trulli Media LLC. Meta™, Facebook™, Instagram™, and ManyChat™ are trademarks of their respective owners and are used here solely for descriptive purposes. We are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or ManyChat, Inc.

5. Digital Products, Courses & Memberships

5.1 Your License

When you purchase a digital product, course, or membership from Trulli Media, we grant you a limited, non-exclusive, non-transferable, revocable license to access the materials for your personal or single-business use only. You may not:

Share your login credentials with anyone else.

Redistribute, resell, or publicly display course materials.

Use any portion of our frameworks, templates, or content in a competing coaching, consulting, or education product.

5.2 Payment Terms

All prices are listed in U.S. Dollars (USD) unless otherwise stated and are exclusive of applicable taxes, which you are responsible for. Payment is due in full at the time of purchase. Recurring memberships will renew automatically at the stated interval until cancelled.

You authorize us (and our payment processors, including Stripe and/or GoHighLevel payment integrations) to charge your payment method for all fees owed.

5.3 Refund Policy

Digital products and courses: We offer a 7-day refund window from the date of purchase for our self-paced digital products and courses, provided you have not completed more than 25% of the course content. To request a refund, email [email protected] within 7 days of purchase with your order details.

Live cohort programs, masterminds, and memberships: All sales are final. No refunds will be issued once access has been granted.

Agency and done-for-you services (if applicable): Fees for agency services, retainers, ad management, and custom funnel builds are non-refundable once work has commenced. Specific terms are set forth in your signed service agreement, which controls over these Terms for service clients.

5.4 Chargebacks

Initiating a chargeback without first contacting us constitutes a material breach of these Terms. If a chargeback is filed and later resolved in our favor, you remain responsible for the full purchase amount, plus any fees incurred.

6. Lead Magnets, Opt-Ins, and Communications

6.1 Email Communications (CAN-SPAM Compliance)

By submitting your email address through any form on the Site — including lead magnets, free trainings, quizzes, webinars, or purchase checkout — you expressly consent to receive marketing and transactional emails from Trulli Media. These may include educational content, promotional offers, event invitations, and product updates.

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email, or by emailing [email protected]. We process opt-out requests promptly and in accordance with the CAN-SPAM Act.

6.2 SMS / Text Message Communications (TCPA & A2P 10DLC Compliance)

By providing your mobile phone number on any Trulli Media form and checking the SMS consent box, you expressly consent to receive recurring marketing, promotional, transactional, and informational text messages from Trulli Media LLC at the number provided, including messages sent via automated technology.

Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP to any message. For help, reply HELP or email [email protected].

Carriers are not liable for delayed or undelivered messages.

We will not share, sell, or rent your mobile opt-in information or phone number to third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS consent are kept confidential and used solely for the messaging program you opted into.

Your mobile information and consent will not be shared with any third party except sub-contracted service providers (such as our SMS delivery platform, GoHighLevel) strictly for the purpose of delivering the messages you requested.

This SMS program is operated using GoHighLevel (LeadConnector LLC) as our messaging platform. See our Privacy Policy for details on how we collect, store, and protect your information.

6.3 Messenger, ManyChat, and Social DMs

If you opt into our Facebook™ Messenger, Instagram™ DM, or ManyChat™ flows — whether by commenting a keyword, clicking a call-to-action, or sending a direct message — you consent to receive automated messages from Trulli Media within the relevant platform's policies. You may opt out at any time by replying "STOP" or by adjusting your messaging preferences within the platform.

7. Testimonials, Earnings, and Results Disclaimer

Trulli Media shares client results, case studies, and testimonials throughout the Site and our marketing materials. These results are not typical and are not a guarantee of your results. Results depend on many factors, including (but not limited to) your niche, offer, audience, ad spend, work ethic, and prior experience.

We make no guarantees that you will earn any specific amount of money, acquire any specific number of leads or customers, or achieve any particular outcome by engaging with our content, courses, or services. Any earnings, revenue, or ROAS figures mentioned are examples of what some of our clients have achieved and should not be interpreted as promises or guarantees.

You are solely responsible for your business decisions and outcomes.

8. Third-Party Links and Services

The Site may contain links to third-party websites, tools, and platforms (including but not limited to Meta™, Facebook™, Instagram™, ManyChat™, GoHighLevel™, Stripe™, and affiliate partners). We do not control and are not responsible for the content, privacy practices, or conduct of any third party. Your interactions with third parties are solely between you and them.

Some links on the Site may be affiliate links. If you purchase through an affiliate link, we may earn a commission at no additional cost to you.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." To the fullest extent permitted by law, Trulli Media disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties regarding the accuracy, reliability, or availability of the Services.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or harmful components.

Trulli Media is not a law firm, accounting firm, or financial advisor. Nothing on the Site constitutes legal, tax, or financial advice. You should consult qualified professionals before making business decisions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRULLI MEDIA LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL — arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any and all claims arising out of these Terms or your use of the Services shall not exceed the greater of (a) the amount you paid to Trulli Media in the six (6) months immediately preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Trulli Media LLC and its owners, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) any content you submit or share through the Services.

12. Termination

We reserve the right to suspend, restrict, or terminate your access to all or part of the Services — at any time, with or without notice, and with or without cause. Upon termination, your right to use the Services immediately ceases. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [STATE], without regard to its conflict-of-laws principles.

Informal Resolution First. Before filing any claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration. If we cannot resolve the dispute informally, you and Trulli Media agree to resolve any dispute arising out of or relating to these Terms or the Services through binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in [COUNTY, STATE], or via video conference. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You agree that any dispute will be brought in your individual capacity only — not as a plaintiff or class member in any purported class, collective, or representative action.

Exception. Either party may bring an individual claim in small-claims court where jurisdiction and venue permit.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through the Site or by email. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

15. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy and any service agreement you've signed with us, constitute the entire agreement between you and Trulli Media regarding the Services.

Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision is not a waiver of that right.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice.

Force Majeure. We are not liable for failures caused by events beyond our reasonable control.

16. Contact Us

Questions about these Terms? Reach out:

Trulli Media LLC Email: [email protected] Website: https://www.trullimedia.com Mailing Address: [Insert business mailing address]

By using trullimedia.com, submitting any form, opting into email or SMS, or purchasing any product, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.